DSTV Explora Price Lock 'Deal'

The fact that you, as a customer, cannot call in to acquire the price locked Explora deals is comical. Multichoice must be the only company that won't take an inbound sales call - clearly business is just too easy/profitable/self centric for them.<br> <br> I have sent multiple SMS's to the numbers advertised by Multichoice and I'm pretty sure that after calling the DSTV call centre a couple of times to query why nobody had responded to these messages, I was actually blessed enough to receive a call on Wednesday from the much promised *** number. Unfortunately for me, i couldn't answer at the time and missed my opportunity to be of service as a customer - yes I am being ironic.<br> <br> It would be reasonable to expect that given they know I'm a customer in waiting that an agent might try to call again to secure a guaranteed, two year contracted client? Hell no, that'd almost qualify as delivering a service. Silly idea.<br> <br> Can someone at Multichoice PLEASE address the joke of a system, or at least ensure that the inbound SMS's are dealt with to the point where the customer, sorry potential customer, is actually spoken with.