1 reviews | Active since Sept 2009
DSTV Explora Price Lock 'Deal'
Why cant a customer call in to acquire the price locked Explora deal or sign up online. I have sent multiple SMS's to the numbers advertised by Multichoice since last year and called the DSTV call centre a couple of times to query why nobody had responded to these messages. I received a call on today from *** but unfortunately couldn't answer at the time . Dont they try call 3 times? Dont you want new business or my business. This is pathetic Can someone please arrange for me to be called today on***.
Dear Josie,
We would like to thank you for bringing this matter to our attention.
Our intention is to ensure that our customers enjoy every interaction with us and their query is resolved. We have requested on of our consultant to contact you regarding your price lock application.
Thank you for your interest on our products.
Kind regards
Dinah
Dear Josie,
We would like to thank you for bringing this matter to our attention.
Our intention is to ensure that our customers enjoy every interaction with us and their query is resolved. We have requested on of our consultant to contact you regarding your price lock application.
Thank you for your interest on our products.
Kind regards
Dinah