LM
Lerato M
1 reviews | Active since Mar 2019
12 Apr 2021, 19:44
Dstv explora has been a nightmare
Amounts on the app keeps on changing each day you guys are ripping me off, before the end on March app was showing that I need to pay R88 before 3/04/21 and on the 1st/04 showed R1201 before 7th /04 how does it get to that when I called on the 06/04 I was told the amount is incorrect I have to pay R185 which i did today its showing R651 and inactive,I have disconnected the explora and 1 decoder is on access package which cost R115 so why do I have to pay R371 for it?
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Replies (1)
DStv (MultiChoice)'s replyOfficial
12 Apr 2021, 20:04Hi Lerato,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply12 Apr 2021, 20:04
Official
Hi Lerato,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,