1 reviews | Active since May 2012
<p>DSTV is currently offering many deals to increase sales of the Explora and Explora 2. I purchased a new Explora 2 based on all the amazing feautures it had only to be very disappointed. I changed from an HD PVR and if i may advise anyone thinking about changing from the HD PVR to the eplora DONT DO IT. 1st off they dont tell you about a number of additional expenses, new smart LNB, new dish, switches, installers etc. The costs i got over to be fair, now that i have the unit there are continuous issues, catch up does not have what the DTSV website claims it does, the catch up is constantly changing, it does not have shows directly after they air. sometimes a week later. Box office currently has 1 movie for me to view? seasons are missing episodes. Basically very little of what DSTV promises to deliver on these decoders is actually being delivered. I have now had to set up scheduled recordings for all my series that are supposed to be on catch up, basically what i was doing on my HD PVR. I have rasied issue with call centres several times and im always told they are experiencing dificulties and working on it. basically dont waste your money on an explora as it doesnt have the features they promise. infact ill most likely sell mine and choose another internet based provider as this is ridiculous for the amount of money you pay for permium subscriptions.</p>
Dear Simon
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Simon
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Simon
Thank you for bringing this matter to our attention. We sorry to hear that you're not enjoying the benefits of having an Explora.
Kindly refer to your personal email address [***] where you can respond with the required information for further assistance.
Regards
Elna
Best regards,
Dear Simon
Thank you for bringing this matter to our attention. We sorry to hear that you're not enjoying the benefits of having an Explora.
Kindly refer to your personal email address [***] where you can respond with the required information for further assistance.
Regards
Elna
Best regards,
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