DSTV Explora failures!

Having seen the marketing of the DSTV Explora I fell for it ad have since discovered that it fails to do the things that it is alleged to be able to do. There is just no day that goes without me being frustrated because the thing cannot receive picture. So many times I have called their call center and even had an installer come to have a look at the installation. I am now finished with this thing as it proves to be a source of displeasure only. Worse for the consultants to tell me that if I call the installer I should be ready to pay for their visit and yet the problem is generated by their faulty units - either the decoder itself or the smart LNB is faulty. These need to be explored by Multichoice and changed for the ones that meet the quality standards. If you were to ask me if I'd recommend this thing to others that don't have it I'd say "Nope! Stay away from it and remain using your PVR!" I am even considering cancelling the deal.