DSTV EXPLORA DEAL FOR R99 PER MONTH

In order to get the Explora for R99 per month you need to sign up with debit order. Easy right? No it is not that easy! We have been trying for almost two weeks now to sign up. Eventually they got it right and a date for debit order was established, but the debit order date differed from our pay date which is usually on the 21st of each month. At the multi choice office in cape town we were advised to only pay R216 because the rest of the amount will be debited on the 28th of June 2015. This amount was paid but then today when the explora division finally contacted us we were told that we do not qualify for the explora because we were in arrears as we only paid R216. I have been phoning Multi choice every day now for the last two weeks, and each operator I speak with has a different story. We have never been in arrears with out account, surely it can not be so difficult to sign up for the explora at an additional charge of R99 per month. I am extremely disappointed, angry and frustrated with DSTV. How can they treat there \valuable"customers like this. """