MK
M K
1 reviews | Active since Sept 2015
29 Dec 2017, 07:37
Dstv Explora Activation
I have an existing account with Multichoice, since yesterday I have been waiting for them to load a new decoder to my account. Every time I call, they tell me to wait an hour because they need to escalate it. Its been over 12 hours now. Its frustrating to wait so long for them to load a mere decoder.
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
29 Dec 2017, 11:04Dear Manthibu
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
DStv (MultiChoice)'s reply29 Dec 2017, 11:04
Official
Dear Manthibu
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
DStv (MultiChoice)'s replyOfficial
29 Dec 2017, 14:40Good day Manthibu
I tried to contact you today but could not reach you.
Our records show that you have been assisted. Your Explora decoder has been loaded and the service is now active.
Feel free to notify us if you require any further assistance.
Thank you for taking the time to contact us.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply29 Dec 2017, 14:40
Official
Good day Manthibu
I tried to contact you today but could not reach you.
Our records show that you have been assisted. Your Explora decoder has been loaded and the service is now active.
Feel free to notify us if you require any further assistance.
Thank you for taking the time to contact us.
Kind regards
Dinah
Best regards,