1 reviews | Active since Nov 2016
DSTV explora
<p>Explora keeps on cutting out.Don't buy explora .Waste of time and money.</p>
Dear Ryall Daniells
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
Dear Ryall Daniells
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
Good day Mr/Mrs Daniells
Thank you for taking our call today.
As discussed, please have the decoders tested at the nearest MultiChoice branch or agency. We have an assigned technical team who'll check both devices and they'll provide you with the relevant feedback.
Thank you once more for bringing this matter to our attention.
We’re here for you that’s why your feedback and support is important to us.
Best regards
Dinah
Best regards,
Good day Mr/Mrs Daniells
Thank you for taking our call today.
As discussed, please have the decoders tested at the nearest MultiChoice branch or agency. We have an assigned technical team who'll check both devices and they'll provide you with the relevant feedback.
Thank you once more for bringing this matter to our attention.
We’re here for you that’s why your feedback and support is important to us.
Best regards
Dinah
Best regards,
Problem still not solved.Service centre nearest to me not open on Saturdays which means I will have to take a days leave to try and get problem solved.Not very convenient.
Problem still not solved.Service centre nearest to me not open on Saturdays which means I will have to take a days leave to try and get problem solved.Not very convenient.
So on Friday I went to the service shop.They were going to give me a new decoder but had problems getting the decoder formatted.Asked me if I can come back later or go for a coffee.I went out and came back about 30 min later only to hear that I am not getting the new decoder and that they cleaned the old one and that is working.I told the lady that was not happy and that I will use a hammer on the decoder if is going to give me problems again.So I am having the same problem which means that again I need to take time of at work and drive 50 km to the service shop.
Explora is ****!!!
So on Friday I went to the service shop.They were going to give me a new decoder but had problems getting the decoder formatted.Asked me if I can come back later or go for a coffee.I went out and came back about 30 min later only to hear that I am not getting the new decoder and that they cleaned the old one and that is working.I told the lady that was not happy and that I will use a hammer on the decoder if is going to give me problems again.So I am having the same problem which means that again I need to take time of at work and drive 50 km to the service shop.
Explora is ****!!!