ER
Edzani R
1 reviews | Active since Oct 2016
09 Oct 2016, 15:10
Dstv Explora
<p>I bought a dstv Explora 3 months back. Today the decoder it's been rebooting its self every 3 minutes. I tried to call Dstv customer service when am still on the line the call gets dropped. I called so many times i don't know now what to do.</p>
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Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
10 Oct 2016, 08:34Dear Edzani Ramalivhana
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply10 Oct 2016, 08:34
Official
Dear Edzani Ramalivhana
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
ER
Edzani R's updateReviewer Update
10 Oct 2016, 09:12Thank you.
how long will that take? I also called this morning still no luck.
ER
Edzani R's update10 Oct 2016, 09:12
Reviewer Update
Thank you.
how long will that take? I also called this morning still no luck.
DStv (MultiChoice)'s replyOfficial
10 Oct 2016, 12:30Good day Edzani
We could not get hold of you today to discuss your query telephonically.
Also, it was not possible to access your DStv account with the details provided.
We have our technical team working tirelessly to resolve this matter. For further assistance in this regard, we will need your:
· MultiChoice customer number or identity number.
· Decoder number and smartcard number
· An alternative contact number.
Once we received your feedback, you will be assisted.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s reply10 Oct 2016, 12:30
Official
Good day Edzani
We could not get hold of you today to discuss your query telephonically.
Also, it was not possible to access your DStv account with the details provided.
We have our technical team working tirelessly to resolve this matter. For further assistance in this regard, we will need your:
· MultiChoice customer number or identity number.
· Decoder number and smartcard number
· An alternative contact number.
Once we received your feedback, you will be assisted.
Best regards
Dinah
Best regards,