vP
vuledzani P
1 reviews | Active since Nov 2015
19 Feb 2016, 18:16
Dstv explora
Since lastweek been calling and different things i have been told,and i was able to recod all episodes,catchup until last week and i dnt understand why we should just pay and no service is being given to us multichoice you have to start delivering for wht you promised and stop coming with useless and stupid excusses am not paying to be told that we are having a backlock is that my problem Hell No its not so am not even going to say pls fix ur sh***t nooooo am going to say fix dat now
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Replies (1)
DStv (MultiChoice)'s replyOfficial
22 Feb 2016, 11:03Hello vulphi,
We do apologies for the inconvenience you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have escalated your concerns to the relevant department for urgent attention.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Should you require any additional assistance you may request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have escalated your concerns to the relevant department for urgent attention.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Should you require any additional assistance you may request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply22 Feb 2016, 11:03
Official
Hello vulphi,
We do apologies for the inconvenience you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have escalated your concerns to the relevant department for urgent attention.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Should you require any additional assistance you may request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have escalated your concerns to the relevant department for urgent attention.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Should you require any additional assistance you may request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,