MM
MJ M
1 reviews | Active since Jan 2016
11 Jan 2016, 16:02
DSTV Explora
Purchased a DSTV Explora on the 7th January 2015. It has since crashed ( Catch up does not update ) all the series, box office and sport are non-existent on the decoder. Took it into the satellite shop( on the 11 of January) in Vincent and all they could do was tell me to pay R700 to swop out the decoder. The decoder is faulty and I paid R2000 for it now I must pay 700 to swop it out because it doesn't work? Please assist
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DStv (MultiChoice)'s replyOfficial
14 Jan 2016, 10:10Hello mlemarquand,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply14 Jan 2016, 10:10
Official
Hello mlemarquand,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,