DSTV Explora

To whom it may concern,<br> <br> I placed an order for my DSTV Explora which was approved on the 11th August 2015. My account was then debited with an amount of R849.00 on the 13th August 2015 and I was advised by the MultiChoice Sales Consultant that it would take between 7 to 10 days to have the DSTV Explora Decoder delivered to my offices by their Courier Company namely OTD. I was supposed to receive an SMS from OTD with an order number on, which to date I have not received. <br> <br> After making numerous call to various Departments, I keep on getting told that there was a Technical issue and that my case has been escalated, but to where I don't know.<br> <br> I have just been advised toady that my order has still has not as yet been placed with OTD and that I would have to wait a further 7 to 10 working days to receive my Decoder which I find totally unacceptable.<br> <br> Is there perhaps anyone that can please give me URGENT POSITIVE feedback on this matter, as this is becoming beyond a joke to say the least.<br> <br> Why should I have to wait two weeks if not more to receive a Decoder due to Technical problems?<br> <br> I now await a urgent reply.<br> <br> Regards<br> <br> Clinton Fish