DM
Denzil M

1 reviews | Active since May 2015

24 May 2015, 21:28

dstv explora

EXPLORA HD still under guarentee ******* and have lost multiple seasons of programmes in the middle of watching and more

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 May 2015, 14:42
Official
Hello dex123,

Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.

Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.

MultiChoice constantly strives to improve its products and services, and to keep at the forefront of technological developments.

We have escalated your suggestion to the relevant department for consideration.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.

Your support, and that of all our customers, is important to us.

Regards
Rupert

Best regards,