1 reviews | Active since Apr 2015
DSTV explora
I responded to an adverti*****t from DSTV for an Explora. I submitted my SMS. I received a call that I would be contacted within 48 hours. After one week with no response I finally called again. (This call took 20 minutes). I then received a call from someone, that I could hardly understand what she wanted but it was to do with my income, I think. With no response, I called again. Then I received a call to say that my application had been rejected. I enquired on what grounds as I already have debit order for DSTV. She said someone would call me. One month later after more calls I was told I had a case number and they would respond. There is a Joberg number that no one answers. I finally went to Multichoice and after finally speaking to someone (Luzuko) he said he would call me. After 5 days, still no response. I called today, someone said all the supervisors were in a meeting but they would call me.<br> I believe that this offer must be a ****.
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
