Dstv exploitation

<p>I called Dstv on the 1st December.</p> <p>I requested the lady to downsize my package. when i returned from Overseas yesterday i noticed that i had the same stations. i then went to pay and the lady gave me the same subscription as was when i was on the higher package . </p> <p> </p> <p>I asked the lady while waiting in the line to pay to sort theissue out. she took forever and even tho i told her my battery going to die she refused ro assist . </p> <p> </p> <p>This is totally wrong . why must i be forced to pay something when i asked for my subscription to be reduced and my package.</p> <p>Totally disappointed with this</p>