Dstv Exploitation

<p>purchased an explora at Makro but the</p> <p>Dstv consultant was not honest with me regarding the extra charges (recording costs etc). Dstv then linked </p> <p>Me but i did not view as i had no smart switch to connect and no moni to bring an Installer out. I ended up returning it.</p> <p>I called dstv on 1st Dec to downgrade. When i returned from Overseas i noticed that i had the same stations. i then went to pay and the lady gave me the same subscription amount when i was on the higher package . </p> <p> </p> <p><br />This is totally wrong . why must i be forced to pay something when i asked for my subscription to be reduced and my package.</p> <p>Furthermore i spoke to Dina who promised </p> <p>To call back after the recording. In the interim i told her i will pay the amount they require (+- R345) but she must get back to me. When i went to pay they billed me for the explora link R50 and reconnection fee R60. This is ****************. Why must i pay for a link when i did not view the explora which i returned after the dishonesty from the Makro consultant. Why must i also pay a reconection fee when Dina was still investigating. And uptil now i had no call from them. This is because the customer paid so why even bother.....</p>