GR
Grant R
1 reviews | Active since Dec 2016
08 Jun 2021, 19:59
DSTV error code PER100202
I have been complaining to DSTV about error code PER 100202 that kicks me out and i have to reset to keep viewing. This happens once every 5 to 20 minutes continuously. No-one at the help desk seems to know what the error is let alone how to fix it. All i get told is the problem will get escalated but i am still waiting for a proper answer or a fix after days and days
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
08 Jun 2021, 22:54Hi Grant,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply08 Jun 2021, 22:54
Official
Hi Grant,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
09 Jun 2021, 19:17Hi Grant,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone and email communication, I received all information need by the IT department and have escalated.
I will provide feedback on the matter.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone and email communication, I received all information need by the IT department and have escalated.
I will provide feedback on the matter.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Jun 2021, 19:17
Official
Hi Grant,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone and email communication, I received all information need by the IT department and have escalated.
I will provide feedback on the matter.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone and email communication, I received all information need by the IT department and have escalated.
I will provide feedback on the matter.
Kind Regards,
DStv: Hello Peter Team
Best regards,