JN
John N
1 reviews | Active since Oct 2020
29 Oct 2020, 12:32
DStv Error
I am very disappointed with regards to the service m getting from DStv... I have been calling all morning with no Joy... Wasted almost R90 trying to get assistance bt no one is able to assist me. In June I activated a new decoder, I told them to cancel or deactivate my old decoder cause I was just informed I would have to pay for two subscriptions. To my knowledge da old one is cancelled or deactivated, to my surprise this morning my package has been suspended where as I paid on time. They informing it's because of the old decoder. I have been calling for 5 hours now still they can't solve my query.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
29 Oct 2020, 13:10Hi John Nkuna,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply29 Oct 2020, 13:10
Official
Hi John Nkuna,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
JN
John N's updateReviewer Update
29 Oct 2020, 20:47DStv team continues to disappoint... Six hours later after their reply, my issue hasn't been sorted Nd no one has bothered to call me to tell me what's happening... Pathetic service.
JN
John N's update29 Oct 2020, 20:47
Reviewer Update
DStv team continues to disappoint... Six hours later after their reply, my issue hasn't been sorted Nd no one has bothered to call me to tell me what's happening... Pathetic service.