DSTV Error 143
After sever attempts to get help with a error that I get on my decoder weekly I have still not gotten anywhere. The customer service consultants working after hours are completely rude and disrespectful and do not listen to the customer who in actual fact is paying for a service. I will not recommend Dstv to anyone in future.
After my complaint this error was fixed but here we are again, it is back and no help at all!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
16 Feb 2022, 16:22Hi Theresia,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply16 Feb 2022, 16:22
Official
Hi Theresia,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
's updateReviewer Update
17 Feb 2022, 09:24I have phoned dstv last night, the error was cleared but it is back again this morning, it is not the installation because with the assistance of Mashadu Netshivhale (what a pleasant person) we established that the heartbeat is sent as it should, I have also had the installation checked AGAIN.
's update17 Feb 2022, 09:24
Reviewer Update
I have phoned dstv last night, the error was cleared but it is back again this morning, it is not the installation because with the assistance of Mashadu Netshivhale (what a pleasant person) we established that the heartbeat is sent as it should, I have also had the installation checked AGAIN.