CG
Chantel G
1 reviews | Active since Apr 2024
25 Apr 2024, 15:20
DSTV enquiry ref ***0
In 2020 we app**** for DSTV, they never came to deliver the Decoder but they wanted to charge us for the installation. We have not received the decoder therefore no payment will be made. They have gone now and blacklisted us. My husband has been fighting with them since 2020 to resolve this and take this off his name but here we are in 2024 and still nothing. DSTV is saying to us that we need to pay for this as they cannot find the decoder, we do not have the decoder. They have been " searching" for the decoder since beginning april and promised feedback. We have not received anyting. They are useless and customer service is so bad!!!!
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Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
25 Apr 2024, 15:22Hi Chantel,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply25 Apr 2024, 15:22
Official
Hi Chantel,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
