JE
James E

1 reviews | Active since Dec 2021

21 Sept 2023, 16:19

DSTV either *********** or unwilling.

I have previously complained about Dstv’s continuation of deducting subscriptions on cancelled subscriptions. July, August and September subscriptions were deducted despite me having cancelled my subscription at the end of June. Despite them acknowledging their error they have failed to refund me. They also have not cancelled my debit order. Unfortunately I can’t do that as I no longer have access to their subscribers website. They have stopped responding to my follow up emails.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Sept 2023, 16:59
Official
Hi James, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards 
DStv: Hello Peter Team 
JE
James E's update21 Sept 2023, 17:21
Reviewer Update
Thank you. But to be Frank after many responses from you there is still no resolution.