RA
Ramesh A
1 reviews | Active since Feb 2020
02 Feb 2020, 19:23
DSTV
I took up a " Price Lock" offer with DSTV on 2nd December 2019 as part of their Black Friday offer.
Despite sending repeated requests , DSTV acknowledge the agreement but refuse to honour the contract - they have not delivered a decoder nor have they installed a satellite dish.
DSTV service levels are atrocious.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Feb 2020, 09:27 Dear Ramesh,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
DStv (MultiChoice)'s reply03 Feb 2020, 09:27
Official
Dear Ramesh,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
RA
Ramesh A's updateReviewer Update
04 Feb 2020, 19:34Your " apology " is neither sincere , nor is it accepted - more than 2 months after conclusion of the agreement , please advise :
1. What exactly is being " investigated " ?
2. What " more information " are you seeking ?
I'll wait to see how this matter turns out - then the South African public will be informed , via the Hello Peter public site , of the quality ( ? ) of your service.
Ramesh Arjun
1. What exactly is being " investigated " ?
2. What " more information " are you seeking ?
I'll wait to see how this matter turns out - then the South African public will be informed , via the Hello Peter public site , of the quality ( ? ) of your service.
Ramesh Arjun
RA
Ramesh A's update04 Feb 2020, 19:34
Reviewer Update
Your " apology " is neither sincere , nor is it accepted - more than 2 months after conclusion of the agreement , please advise :
1. What exactly is being " investigated " ?
2. What " more information " are you seeking ?
I'll wait to see how this matter turns out - then the South African public will be informed , via the Hello Peter public site , of the quality ( ? ) of your service.
Ramesh Arjun
1. What exactly is being " investigated " ?
2. What " more information " are you seeking ?
I'll wait to see how this matter turns out - then the South African public will be informed , via the Hello Peter public site , of the quality ( ? ) of your service.
Ramesh Arjun