JF
Joy F

1 reviews | Active since Feb 2021

03 Feb 2021, 07:01

Dstv

Good day. I have been a dstv client for the pass 15 yrs.. Becoz my payment was late I was disconnected.. I then paid the amount yesterday which was 590r that's above the amount I am apposed to pay I am still not connected.. After spending 50r of airtime which was waisted.. A lady at multichoice N1 city Cape Town by the name of Sino didn't know really how to help me.. I got so frustrated and a bit rude to her which I do appologise.. I am on multichoice WhatsApp page and my current account says R87. 98 due 28. 02.2021.. But my account still suspended.. What's the use of calling the help desk and u not happy with the service on the otherside... I might aswell cancel my dstv and have my Netflix and other channels which will be ideal for me and my family..

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Feb 2021, 07:29
Official
Hi Joy, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
JF
Joy F's update03 Feb 2021, 08:34
Reviewer Update
Thank u for reading my complaint.. But how long is ur soon as possible.. I am getting frustrated... And I am still not be able to enjoy my dstv...