DSTV DYSFUNCTIONAL SERVICE PROVIDER

Good day DSTV Multichoice may I please recommend that you change your organization's slogan " FEEL EVERY MOMENT" to STEEL EVERY MOMENT. I continuously have problems with you as a NO SERVICE PROVIDER. I took you up on your offer for the new explora for R865.50 pm. ever since I had it installed about almost three months I've had endless problems. last month and this month my explora functions have been disabled. but my agreement with the explora is for all functions on explora to be enabled. yesterday I received an sms from dstv stating "Weve stopped your DStv as you've not paid. to reconnect pay R171.29 using ref no ********** 7. once you paid we'll reconnect you". but when you accept the explora offer you can only take it by means of a debit order. and my debit order went off on 28.10.2018. your organization is truly one hundred percent unreliable. you beat all known service providers hands down. without even putting in any effort. and then the responsibility lies with the customer to continuously every month waste money to obtain service from a service provider already paid. are you guys sure your not part of the state capture scandal. cause money is being paid but no service is being rendered. I really don't know why