DSTV Durban ignores premium subscriber's problem with xtraview activation

<p>I am a premium subscriber in Johannesburg, currently visiting my sister in Durban. They have been trying to activate xtra view for their new Explora and HD decoder but unfortunately the call centre staff are not making any effort to assist. They either make empty promises that some technical person would contact them in half an hour, or the problem would be sorted out in a hour oe they just put the phone down, As a result they are still sitting with a E-4 error and we are unable to watch any DSTV at the moment. His account is ********** 77. We are missing Masterchef and its frustrating!!!!</p>