1 reviews | Active since May 2016

02 Jan 2024, 12:35

DSTV dubious business ethics

January 2024 and the dubious business ethics are still continuing unabated. Just to refresh everyone's memory, my original intention was to watch the the Rugby World Cup as a once off event and since then, after an initial amount of R500, DSTV is deducting every month an additional amount of R99 from my bank account on the pretext that is an "online purchase". Despite promises that I will be called "in a few days" to resolve it , this issue is now dragging on for months and DSTV is happily pocketing this consumer's hard earned money. This morning I had to apply for a new bank account to prevent DSTV to deduct money from my account.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Jan 2024, 13:10
Official
Hi Willem, 
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team