DSTV Drops the Ball. Again.

Despite the many shortcomings of the service, I keep paying for my Premium package as I work abroad in Africa and use the online ‘DSTV Now’ to watch sport while away. It’s the quality of the local sports coverage that has me give a 2 star rating instead of 1. However, I’ve just missed the second Springbok game I’ve tried to watch in the last month. The call centre chat lady was all but worthless. Everything on my side was analysed, as previously, from internet speed to the browser or phone I was using, passwords reset, caches cleared etc, but this time round she could do nothing but escalate the problem. 24 to 48 hours…. “Something went wrong on our side. Try again later” it says. I’ll cancel for now and maybe try again in a year, if ever - my subscription will sink into the same dark hole as my viewing pleasure.