DSTV Dropping the Ball Badly

In December I decided to finally take the plunge and subscribe to DSTV's premium streaming package, but since then it has been one disaster after the other. Firstly I couldn't set up a debit order, because they don't allow that on streaming packages, you can only set up a credit card debit order, which I didn't want to do. Then in January they *****ed something up in my account and had which caused all my channels to disappear and had to set it up again from scratch. This after an hour-long phone call to figure out the problem in the first place. But my biggest gripe with their streaming offering is that you'd be in the middle of sport or a movie when it will cut off with a message saying that something has gone wrong and you have to try again later. And there have been multiple times where the movie I was watching suddenly glitched and refused to play, always in the same place. I am paying for the premium service, but why the hell is it not working half the time?