DSTV drives me mad

We have 4 different decoders with DSTV being holiday homes and staff homes. I try to turn them on and off using the computer. To call them is a nightmare. They have changed their system I think and I cannot get onto self service to do it myself. I have just spoken to Bonginkosi Morake who was polite, it is not him it is the company he works for. THey will no longer let me speak to them as the account is in my husbands name. He is a busy doctor so does not have time to call and sort this out. He cannot tell me how to manage the account over the internet.<br> <br> It is appalling, why after 20 years or so will they suddenly not speak to me, they must speak to my husband ? I despair that we have to use them ......