DStv DPP service is appallingly bad.

I have been a customer of DStv for more than 12 years. I took the Pricelock contract of R849pm.<br> However DStv is billing me R899pm. I have made more than 6 calls during the month of March, since the 10th to resolve this.<br> <br> Please check the recorded application. I asked for the R849 package. I already had an Explora decoder. The only reason I took this deal is for the price lock over 24months. I did not need any installation.<br> <br> How difficult can this be to fix. Each time I am being told that they have to escalate it, and they will phone me back once it is fixed. Not once did they phone me back. <br> On the 30th I phoned and asked to speak to the supervisor, Jabulani Gadebe. I requested that he phone me back no later than in 2 hours' time with an answer.<br> He reassured me that he will. He DID NOT, and it's still not fixed!<br> <br> It is now the end of the month, and I am once again billed the wrong contract amount.<br> Can someone with brains please resolve this very simply problem!<br> Is there such a person at Multichoice with integrity and brains. Someone that values their customers. <br> I think not !<br>