NM
Nomfundo M

1 reviews | Active since Jun 2020

15 Jun 2020, 10:27

DSTV DPP plan

I am trying so hard to up my credit score and you guys decided this month to say that i have 2 DPP plans with DSTV on Experian, PLEASE REMOVE THE OTHER DPP PLAN, i only have 1!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Jun 2020, 10:51
Official
Hi Nomfundo,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Jun 2020, 11:44
Official
Hi Nomfundo,

It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.

Our intention is certainly not to provide a sub-standard service to our customers. 

As per our telephonic conversation, I have sent you a subscription confirmation letter which you will send to the Credit Bureau. 

Kind regards
 DStv: Hello Peter Team 

Best regards,