SM
Selaelo M
1 reviews | Active since Dec 2024
10 Dec 2024, 09:19
DSTV DPP Payment plan
DPP payment plan is negativity affecting my credit score, I would like to understand what is that payment plan for because I do not have any business with DSTV. I have tried their contact center and nobody understands what I am talking about hence everytime I check my credit report it appears and it is adversely affecting my score.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
10 Dec 2024, 09:41Hi Selaelo,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Dec 2024, 09:41
Official
Hi Selaelo,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
11 Dec 2024, 10:52Hi Selaelo,
I hope this email finds you well. I am writing to inform you that after verifying your account details, we were unable to find a contract associated with your account.
To further assist you, could you please email a copy of the contract or any relevant documentation that shows on your credit to ***? This will enable us to investigate this matter further and provide a resolution.
We appreciate your cooperation and look forward to hearing back from you soon.
Best regards,
DStv: Hello Peter Team
I hope this email finds you well. I am writing to inform you that after verifying your account details, we were unable to find a contract associated with your account.
To further assist you, could you please email a copy of the contract or any relevant documentation that shows on your credit to ***? This will enable us to investigate this matter further and provide a resolution.
We appreciate your cooperation and look forward to hearing back from you soon.
Best regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Dec 2024, 10:52
Official
Hi Selaelo,
I hope this email finds you well. I am writing to inform you that after verifying your account details, we were unable to find a contract associated with your account.
To further assist you, could you please email a copy of the contract or any relevant documentation that shows on your credit to ***? This will enable us to investigate this matter further and provide a resolution.
We appreciate your cooperation and look forward to hearing back from you soon.
Best regards,
DStv: Hello Peter Team
I hope this email finds you well. I am writing to inform you that after verifying your account details, we were unable to find a contract associated with your account.
To further assist you, could you please email a copy of the contract or any relevant documentation that shows on your credit to ***? This will enable us to investigate this matter further and provide a resolution.
We appreciate your cooperation and look forward to hearing back from you soon.
Best regards,
DStv: Hello Peter Team
Best regards,