DSTV DPP package - NO customer service

The begging of April I sent an sms for the dpp package that dstv is offering. Once they called me back to confirm my details and get me to agree to a credit check which was approved on the 20th - I was told that the Courier Service would contact me to arrange a delivery address - To DATE I am still waiting for the courier service to contact me - I have called multichoice multiple times to follow up and re sent sms 5 times.<br> <br> I have to date still not received any confirmation of when my delivery will be made or any progress on how this is being sorted out - Multichoice have the same response every time I have phoned the customer call center saying They have escalated the complaint - Which in turn means if someone is willing to give you the time of day which they are clearly not - You may be phoned back. If not just keep trying <br> <br> I am at this point in time a very dissatisfied dstv customer who is impatiently waiting to get feedback on a product they claim on their website is quick and easy to get- FALSE ADVERTISING !!!<br> <br> QUOTE: On The Dot, our media logistics company, will deliver the decoder to you within five working days of your application being approved.