OB
Ockert B
1 reviews | Active since Nov 2021
28 Jan 2022, 06:09
DSTV - Double payment of cancelling a service
I cancelled my DSTV services via the MyDSTV app. Services cancelled but still billed a full month. I tried via the app, website and Whatsapp to get answers but system is offline. When signing up you need to pay in advance and when cancelling they sing a different tune of payment of service in arrease. Please be careful people, the ***** your money, all about monopoly of the market.
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Replies (3)OB
Ockert B's updateReviewer Update
28 Jan 2022, 08:31I called the Multichoice service centre and the lady that helped me active my new and OLD decoder and told me I must pay for both decoders, I already been forced paid for new decoder for the month of February. Diverted my call for cancellation and after 45minutes no assistance. People be aware, they ***** your money and mostly the excuse that is the system, people manage systems and people ***** money.
OB
Ockert B's update28 Jan 2022, 08:31
Reviewer Update
I called the Multichoice service centre and the lady that helped me active my new and OLD decoder and told me I must pay for both decoders, I already been forced paid for new decoder for the month of February. Diverted my call for cancellation and after 45minutes no assistance. People be aware, they ***** your money and mostly the excuse that is the system, people manage systems and people ***** money.
OB
Ockert B's updateReviewer Update
28 Jan 2022, 08:43A second lady helped me, cancelled the OLD decoder and the new decoder's PVR function, so R105 is dumped into the water with no use of a service but I paid for it. People be aware!!!!!
OB
Ockert B's update28 Jan 2022, 08:43
Reviewer Update
A second lady helped me, cancelled the OLD decoder and the new decoder's PVR function, so R105 is dumped into the water with no use of a service but I paid for it. People be aware!!!!!
OB
Ockert B's updateReviewer Update
28 Jan 2022, 09:09Debit order of R934.00 (subscription Fees R829.00 + 105.00) on new decoder.
Old decoder and new decoder activated for viewing and charged extra R934.00 (subscription Fees R829.00 + 105.00)
Cancelled the old decoder, reversal of R934.00 payment for services on old decoder but also the PVR funtion cancelled on new decoder, which mean R105 was paid for nothing
Old decoder and new decoder activated for viewing and charged extra R934.00 (subscription Fees R829.00 + 105.00)
Cancelled the old decoder, reversal of R934.00 payment for services on old decoder but also the PVR funtion cancelled on new decoder, which mean R105 was paid for nothing
OB
Ockert B's update28 Jan 2022, 09:09
Reviewer Update
Debit order of R934.00 (subscription Fees R829.00 + 105.00) on new decoder.
Old decoder and new decoder activated for viewing and charged extra R934.00 (subscription Fees R829.00 + 105.00)
Cancelled the old decoder, reversal of R934.00 payment for services on old decoder but also the PVR funtion cancelled on new decoder, which mean R105 was paid for nothing
Old decoder and new decoder activated for viewing and charged extra R934.00 (subscription Fees R829.00 + 105.00)
Cancelled the old decoder, reversal of R934.00 payment for services on old decoder but also the PVR funtion cancelled on new decoder, which mean R105 was paid for nothing