GL
Gregory L
1 reviews | Active since Apr 2020
23 May 2020, 19:51
Dstv double payment
Double payed multichoice for 1 year in March. Been trying to sort the account since to no avail. I have been in touch, personally and through emails. Submitted now proof of payments to seven different people in Zimbabwe ( where I live) been promised feedback. But unfortunately nothing has happened. I really don't know what to do next.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
23 May 2020, 21:35Hi Gregory Leondis,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 May 2020, 21:35
Official
Hi Gregory Leondis,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
GL
Gregory L's updateReviewer Update
23 May 2020, 21:51What I have been hearing since March
GL
Gregory L's update23 May 2020, 21:51
Reviewer Update
What I have been hearing since March
DStv (MultiChoice)'s replyOfficial
23 May 2020, 23:18Hi Gregory Leondis
Your concern is currently being investigated by the relevant department for urgent resolution. We have escalated to DStv Zimbabwe.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
We sincerely apologise for any inconvenience that may have been caused.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Your concern is currently being investigated by the relevant department for urgent resolution. We have escalated to DStv Zimbabwe.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
We sincerely apologise for any inconvenience that may have been caused.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply23 May 2020, 23:18
Official
Hi Gregory Leondis
Your concern is currently being investigated by the relevant department for urgent resolution. We have escalated to DStv Zimbabwe.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
We sincerely apologise for any inconvenience that may have been caused.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Your concern is currently being investigated by the relevant department for urgent resolution. We have escalated to DStv Zimbabwe.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
We sincerely apologise for any inconvenience that may have been caused.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,