DSTV double deducting.

<p>After several unpleasant encounters with DSTV the past month, they went and deducted R1500.00 from my account. They claim i had not paid for July, when I sent proof of payment, they then said it was the month of June that was unpaid for. I sent the proof of payment for the month of June and said they would process the refund. Its been 8 days and still no refund. I called and emailed and now im being told my refund is going to take 14 days. What is most annoying about this is if you dont pay your DSTV account they cut your subscription is 5 days, now its time for a refund and the is suddenly issues. I have never skipped a payment since opening my account and I am beyond fed up with DSTV. They have the worst customer service.</p>