mJ
marius J

1 reviews | Active since Mar 2015

20 Jan 2023, 10:34

DSTV double charge and *****ing

Good day, I am very dissapointed with dstv and there poor and unprofessional service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I signed up for the compact plus streaming only on the 18th of January 2023. Afterwards when I logged in to my account I discoverd that I have been double charged for two subscriptions??????????????????????????????????????????????? I only want one subsciption not two. I called the call centre and your incompetend and unprofessional agents refused to assist me. The one agent even told me to go and GOOGLE how to solve the issue (can you believe it!!!!!!!) I want someone educated, professional and competend to call me and fix this issue. It is fruadulent from DSTV to double charge me, it's disgusting!!!!!!!!! no wonder there is thousands of complaints on hellopeter.com, DSTV is the same as Eskom. My cust. number is: ***

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Jan 2023, 12:11
Official
Hi  Marius van Jaarsveld,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,