1 reviews | Active since Aug 2012
Dstv dont worry about compaints on Hellopeter
<p>Dstv does not care if you complain on Hellopeter or on their FB page.all they say is we are aware of your comlaint and will give feedback soon.Weel im waiting 3 weeks for my feedback.I complained on their FB page and they said they will phone me back after I left my ID no and contact details and im still waiting.they said they will escalate the matter to the price lock team and still waiting.then they said they will escalate it again and im still waiting.It boggles my mind how a big company like that cant respond or admit that they(their employees) *****ed up.I had to take an overdraft on my account to pay other accounts because they deducted money from me.they just dont care and if they cared they would have sorted it out by now.if they respond to this message it would probably be "we acknowledge your complaint and will give feedback".</p>
Dear Hendrik
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Best regards,
Dear Hendrik
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Best regards,
Dear Hendrik
According to our records, our Price Lock Department did contact you on the 04/08/2016 regarding your enquiry. We have again referred your matter to them for urgent assistance.
They will contact you directly with your concerns as soon as possible.
Regards
Elna
Best regards,
Dear Hendrik
According to our records, our Price Lock Department did contact you on the 04/08/2016 regarding your enquiry. We have again referred your matter to them for urgent assistance.
They will contact you directly with your concerns as soon as possible.
Regards
Elna
Best regards,
Yes they did,but their explanation was not satisfactory and they said they will contact me again,which was 3 weeks ago.
Yes they did,but their explanation was not satisfactory and they said they will contact me again,which was 3 weeks ago.
