CR
Candice R

1 reviews | Active since Apr 2013

03 Mar 2023, 09:20

DSTV doing unauthorized debit orders on customers bank accounts

Dstv took R1407.00 off my bank account when asked to reverse the transaction due to it been incorrect and unauthorized as I make EFT payments for DSTV because I don't always have it playing. They send a email asking me for proof of payment for the amount they debit off my bank account. I want this matter resolved soon are will contact my legal advisor with regards to ***** as I didn't give dstv permission to debit my account.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Mar 2023, 09:31
Official
Hi Candice, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
CR
Candice R's update03 Mar 2023, 09:35
Reviewer Update
I am contacting scorpion legal right now with regards to this matter so you'll better sort this **** out immediately