KK
Katlego K

1 reviews | Active since Jun 2015

05 Dec 2023, 18:42

DSTV doesn't want customers

DSTV doesn't want customers shem. I used to have a Premium streaming subscription which I cancelled some months ago. I have been trying to get assistance to now get Compact streaming for about 2 months with no luck. The chat agents say they can't assist and the website will not allow me to "buy" a Compact subscription - the only option is to reconnect Premium which I don't want.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Dec 2023, 19:49
Official
Hi Katlego, We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. Kind regards DStv: Hello Peter Team 

Best regards,