DSTV DOESN'T TAKE CUSTOMERS SERIOUS, EVEN REQUESTS ARE NOT HONORED

I signed up for internet that is combined with showmax, I received router on the 1st, the 2 days later I inquired about showmax, then I was told I have been signed for showmax combined with my subscription, since last week I have been sending emails to understand what is going on with showmax, the told to subscribe and when checking it says I need to subscribe, it is day 11 without showmax, yet I will be billed normal amount of R279. I wrote email early hours arround 4am, I haven't received any responsed instead missed calls ×2, the 3rd 1 I realized they are just buzzing not calling.

Inthe email I requested that the disconnect me from all subscriptions I have with them , it is 15h31 now, they have not disconnected all my subscriptions, they are buying time.

I did mention that I will not pay R180 cooling what what of internet as I started complaining on sunday 3rd, clearly it was before the 7th, and the R88 brought forward I know nothing off, because I signed up for internet and showmax which are on debit order and my access subscription i paid full amount on the 25th of October. My case was escalated , then told showmax will be available onthe 20th or 21st.

***0 investigate that is my account number