Dstv doesn't know what one hand does while other takes from your money.

Beyond Livid, I cancelled my previous subscription and got the explora. I then reconnect my new explora and make payment all fair and well, then I get disconnected again after 6 days and get told I still owe money for previous subscription. So they disconnected me so I need to reconnect again. Does anyone at Dstv actually know what they doing. Because clearly they dont. They just take your money then disconnect you. Their offices tell you one thing and the call center another. So I paid for dstv that I did not have. Its totally unacceptable.