SM
Sanele M
1 reviews | Active since Feb 2022
05 Mar 2022, 11:36
Dstv doesn't care about their clients worse service delivery ever
Dstv disconnected my channels for two days but i paid, i contacted them and complained i was told they are investigating and it's been a month, today the same thing happened, i've paid but not getting the services i paid for. Now i must contact their useless call center to fix these again
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Sanele M's updateReviewer Update
05 Mar 2022, 12:17Thats what you also said on the 03-02-2022 but you never got back to me "ENQUIRY REFERENCE NUMBER : ***3
Good day Mr Sanele Mhlongo
Thank you for contacting DStv,
Please note that we are experiencing an influx of emails coming through, hence we only attending to your email today. Kindly accept our sincere apologies on this regard.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service.
Our intention is certainly not to provide a sub-standard service to our customers.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service.
Our intention is certainly not to provide a sub-standard service to our customers.
The matter has been escalated to the managers of the agent for further investigation. We apologies for the incorrect behaviors of our agents and appreciate your honesty as we do not take the matter lightly.
Should you need further assistance , Please feel free to contact us at anytime.
SM
Sanele M's update05 Mar 2022, 12:17
Reviewer Update
Thats what you also said on the 03-02-2022 but you never got back to me "ENQUIRY REFERENCE NUMBER : ***3
Good day Mr Sanele Mhlongo
Thank you for contacting DStv,
Please note that we are experiencing an influx of emails coming through, hence we only attending to your email today. Kindly accept our sincere apologies on this regard.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service.
Our intention is certainly not to provide a sub-standard service to our customers.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service.
Our intention is certainly not to provide a sub-standard service to our customers.
The matter has been escalated to the managers of the agent for further investigation. We apologies for the incorrect behaviors of our agents and appreciate your honesty as we do not take the matter lightly.
Should you need further assistance , Please feel free to contact us at anytime.