DSTV doesn’t care about customers

My name is Percy Leolo ID number ********** 528083 I have had my account with DSTV since 2011 and I am being **** to every month I pay every month my services gets suspended right I am being admitted at hospital and can’t have any stress last month my services were suspended I called the call center and they are apologise and told me they will reverse the reconnection fee and keep my services going same thing happend in June I provided my banking details to debit I was told they don’t debit Bidvest bank accounts I accepted that and I paid my premium on the 20th and I get a call from home that the services are suspended I use money to call and to communicate with this like now I am using data that I can’t even offord Igot an sms on the 18th advising me to pay by the 21st I paid on the 20th even more than the sms said , I want them to pay me back the money from the 20th to date with interest and keep my account suspended or pay me pro rata for the number of days the money has been sitting in thier because I get charged if I don’t pay I want to charge the as well this is very frustrating every month it’s the same thing I know that next month the same will happen they never call me I must use the money I don’t have ....