dstv doesnt care about customers

I had my service from dstv disconnected after they changed my payment date without me asking them to do this and after several failed attempts to get them to correct this they still did not. So after two months of not using thier service i tried again and it seemed to work. When i reconnected i asked them to reconnect the full premium package as before. Which i pay for but now during load shedding i try to use my drifta only to get a message that i have no subscription. Every time you have to call them you are on hold for 15 to 20 minutes which is a lot of airtime and still they do not do as you ask and give you what you pay for. So thanks for nothing dstv i will get an uncapped internet line installed for less than your subscription monthly and will download movies and series and live stream sports from now on seeing as you dont care about a customer you have had since 1995.