1 reviews | Active since Mar 2016
DSTV Does not want new business
<p>I called DSTV on 15 Jan for the explorer deal (price lock). The operator told me they would call me on Monday. After two more calls to the call centre they eventually called me on 19 Jan.</p> <p>I gave all my details as requested to the lady that called. However, I refused to give my bank details over the phone to some un-identified person. How do I verify her identity? I told her that they already have a debit order in place for my DSTV account and that they have my banking details on record. Why give it over the phone again? I suggested other means like email. She refused and told me we could not continue with the deal.</p> <p>This is normally the bad attitude associated with a company that has no competition. Luckily for us the internet is improving and we will not need companies like DSTV.</p> <p>I am still interested in the deal if we can get past the issue mentioned.</p>
Dear Matthys
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Matthys
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
