DStv does not know how to help people with a disability they promise you the world and they never come back to me

This is my 2nd time writing a Hallo Peter. I was in contact with Sandile Mathonso who would not give me his contact number but I managed to get an email address which he never replys too. The I called again *** spoke to Cyril Fortune who promised me the world and never came back to me. My showmax still have sub titels. I told them I have a mental disability and they said they will sort it out. I am still waiting. Then when you go to APP on your screen my Netflix box has just disappeared. I am tired of calling and have run out of air time. I am tired of all the false promises made by DSTV to sort out my problem on my profile. Can anybody senior with a contact number and name and email contact me so we can sort out this on going problem please. I do not have the money to spend to keep on calling you guys day in and at night.