DSTV does not have a good billing system

<p>From the time I have added another decoder to my profile I have been having problems. Almost every month my service gets suspended because the debit order did not go through. Than I have to call in have the additional charges revised. What I also see on my DSTV self-services is not what I am informed by the agents. I was told that the extra decoder was added to a separate account and will be moved to the main account and my debit orders will be resolved but till today I do not see that on my DSTV self-service. I am tired of spending hours on the phone to resolve something so simple. DSTV is quick to penalize clients for their system problems.</p>