DStv does it again!!!!!
<p>And again you have over debited my account!! In December you took more than you were supposed to. I called and was given the choice of having my account credited or waiting 7 days for a refund. Which I then chose to credit my account. Which meant that January you would only debit R149!! And shock horror, surprise, surprise you took R1044!!! I'm not even going to call the call center, because what's the use. Since I've upgraded to the Explora 2 price lock all I've had is problems. GIVE ME MY MONEY BAC**** </p>
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
21 Jan 2017, 08:16Good day Shelby Sebastian
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s reply21 Jan 2017, 08:16
Official
Good day Shelby Sebastian
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s replyOfficial
21 Jan 2017, 12:16Good day Shelby Sebastian
We sincerely apologise for the frustration and inconvenience you have experienced with our service.
We have forwarded your query to our PriceLock team, they will contact you on Monday for further assistance.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply21 Jan 2017, 12:16
Official
Good day Shelby Sebastian
We sincerely apologise for the frustration and inconvenience you have experienced with our service.
We have forwarded your query to our PriceLock team, they will contact you on Monday for further assistance.
Regards
Elna
Best regards,
's updateReviewer Update
09 Feb 2017, 10:38THIS IS STILL NOT RESOLVED!!!!!!! DO YOU EVEN CARE? IM DISGUSTED.
's update09 Feb 2017, 10:38
Reviewer Update
THIS IS STILL NOT RESOLVED!!!!!!! DO YOU EVEN CARE? IM DISGUSTED.