NP
Naydene P
1 reviews | Active since Apr 2021
05 Aug 2022, 17:13
Dstv do not want to allocate my payment
I made a payment of R340 on the 27th of July as a advance payment into my Dstv account. The payment doesn't reflect on my account. I sent my Proof of payment via email 3 times now. I also attached it on the chat function still nothing. See that Dstv want to ***** my money because what is stopping them from allocating it after I produced a proof of payment for the transaction. I even paid with my acc number. I cannot understand why my payment is missing
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Replies (4)NP
Naydene P's updateReviewer Update
05 Aug 2022, 17:20Dstv always reply with the same reply but never bother to get in touch with the customer but please note that if my money is not allocated that I will take this matter further to a regulatory body because this is theft.
NP
Naydene P's update05 Aug 2022, 17:20
Reviewer Update
Dstv always reply with the same reply but never bother to get in touch with the customer but please note that if my money is not allocated that I will take this matter further to a regulatory body because this is theft.
NP
Naydene P's updateReviewer Update
06 Aug 2022, 15:22Just as I said Dstv never contacted me or resolved my complain.
NP
Naydene P's update06 Aug 2022, 15:22
Reviewer Update
Just as I said Dstv never contacted me or resolved my complain.
NP
Naydene P's updateReviewer Update
07 Aug 2022, 11:51Dstv has still failed to allocate my payment made on the 27th of July 2022.DSTV wants me to forget my R340 rather saying that my other payment of the 02 August 2022 is the payment yet the R340 was an advance payment towards my next payment. I will complain to Icasa and send all my proof of payments for July and August. Dstv can't provide a statement that show all the all my payments according to my proof of payments. So we will see
NP
Naydene P's update07 Aug 2022, 11:51
Reviewer Update
Dstv has still failed to allocate my payment made on the 27th of July 2022.DSTV wants me to forget my R340 rather saying that my other payment of the 02 August 2022 is the payment yet the R340 was an advance payment towards my next payment. I will complain to Icasa and send all my proof of payments for July and August. Dstv can't provide a statement that show all the all my payments according to my proof of payments. So we will see
NP
Naydene P's updateReviewer Update
15 Aug 2022, 08:00Dstv still did not allocate my my payment since the 27 July 2022.Im going to Icasa now hopefully Icasa will charge a fee exceeding my amount that went missing.
NP
Naydene P's update15 Aug 2022, 08:00
Reviewer Update
Dstv still did not allocate my my payment since the 27 July 2022.Im going to Icasa now hopefully Icasa will charge a fee exceeding my amount that went missing.